Policies

Cancellation

Life can be unexpected sometimes and therefore you can reschedule or cancel your appointment yourself in Acuity Scheduling up to 48 hours before, no questions asked.

After that you need to send me an email and any appointment cancelled less than 24 hours before will be charged half of the price of your booking.

Any appointment cancelled less than 12 hours before and no-shows will be charged full price as I booked the time for you and will not be able to re-book your time in such a short notice.

Duration of the session

When you book a session you can choose the time you need and this time will be booked for you. If you are late the session will unfortunately not go beyond the limit time that was set in the beginning.

Payment

When you book an appointment you will have the opportunity to pay your session in advance via Paypal or in person for sessions or supervision taking place in my office. Online sessions for new clients have to be paid prior to the session. In case of cancellation following the cancellation regulations, the amount will be reimbursed automatically.